User documentation and guides for products sold on the Libre Tech Shop.
https://docs.libretech.shop
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1094 lines
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1094 lines
30 KiB
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LC230
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<nav class="md-nav" aria-label="LC230" data-md-level="1">
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LC230
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(LC230) Troubleshooting
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MH-USB
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<a href="../" class="md-nav__link">
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(MHUSB) About & Contents
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</a>
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<li class="md-nav__item">
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<a href="../use/" class="md-nav__link">
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(MHUSB) Using the USB disk
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</a>
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<li class="md-nav__item">
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<a href="../update/" class="md-nav__link">
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(MHUSB) Add / Update images
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</a>
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<li class="md-nav__item">
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<a href="../internals/" class="md-nav__link">
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(MHUSB) Internals
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</a>
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(MHUSB) FAQs
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<a href="./" class="md-nav__link md-nav__link--active">
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(MHUSB) FAQs
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</a>
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Boot Issues
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</a>
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<nav class="md-nav" aria-label="Boot Issues">
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<a href="#help-the-mh-usb-wont-boot" class="md-nav__link">
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Help! The MH-USB won't boot!
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</a>
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<li class="md-nav__item">
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<a href="#im-unable-to-boot-operating-system-x" class="md-nav__link">
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I'm unable to boot operating system X!
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<li class="md-nav__item">
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<a href="#i-formatted-the-disk-by-mistake-and-now-it-wont-boot" class="md-nav__link">
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I formatted the disk by mistake and now it won't boot!
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</a>
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</ul>
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MH-USB Questions
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Can I use it as a portable storage device?
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</a>
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<li class="md-nav__item">
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<a href="#does-the-mh-usb-require-upgrades" class="md-nav__link">
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Does the MH-USB require upgrades?
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</a>
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</li>
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<li class="md-nav__item">
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<a href="#the-mh-usb-is-slow" class="md-nav__link">
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The MH-USB is slow!
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</a>
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</li>
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<li class="md-nav__item">
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<a href="#i-really-like-the-3d-printed-disk-how-do-i-customise-its-looks" class="md-nav__link">
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I really like the 3D printed disk. How do I customise its looks?
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</a>
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</li>
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<li class="md-nav__item">
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<a href="#can-you-send-me-a-usb-disk-with-the-os-images-i-need" class="md-nav__link">
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Can you send me a USB disk with the OS images I need?
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</a>
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Installing CalyxOS
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I formatted the disk by mistake and now it won't boot!
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Can I use it as a portable storage device?
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<li class="md-nav__item">
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Does the MH-USB require upgrades?
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|
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<a href="#the-mh-usb-is-slow" class="md-nav__link">
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The MH-USB is slow!
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<li class="md-nav__item">
|
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<a href="#i-really-like-the-3d-printed-disk-how-do-i-customise-its-looks" class="md-nav__link">
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I really like the 3D printed disk. How do I customise its looks?
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</a>
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</li>
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<li class="md-nav__item">
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<a href="#can-you-send-me-a-usb-disk-with-the-os-images-i-need" class="md-nav__link">
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Can you send me a USB disk with the OS images I need?
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</nav>
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<div class="md-content" data-md-component="content">
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<article class="md-content__inner md-typeset">
|
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|
|
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|
|
<h1 id="troubleshooting-faqs">Troubleshooting & FAQs<a class="headerlink" href="#troubleshooting-faqs" title="Permanent link">¶</a></h1>
|
|
<h2 id="boot-issues">Boot Issues<a class="headerlink" href="#boot-issues" title="Permanent link">¶</a></h2>
|
|
<h3 id="help-the-mh-usb-wont-boot">Help! The MH-USB won't boot!<a class="headerlink" href="#help-the-mh-usb-wont-boot" title="Permanent link">¶</a></h3>
|
|
<p>First don't panic! :) </p>
|
|
<p>Try out the following steps:</p>
|
|
<ol>
|
|
<li>
|
|
<p>If you insert the USB disk into a computer, does it show up?</p>
|
|
<p>A quick way to test this out on a GNU/Linux system would be to run <code>lsblk</code>
|
|
or check <code>dmesg</code>.</p>
|
|
</li>
|
|
<li>
|
|
<p>If the USB does not get detected, then it could either be an issue with
|
|
your USB disk. (Or, at times, the USB port / hub.) See if it gets detected
|
|
in other computers. Or change the USB port. Or try to use it without a USB
|
|
hub (if you're using one).</p>
|
|
<p>Still nothing? Do write in to us at <a href="mailto:guide@mostlyharmless.io">guide@mostlyharmless.io</a> with
|
|
"MH-USB" somewhere in the email subject and we'll help you out.</p>
|
|
<p>The <a href="https://ask.libre.support/c/usb/">MH-USB discussion forum</a> is another
|
|
option.</p>
|
|
</li>
|
|
<li>
|
|
<p>If it does get detected, then try to mount the partition called "MH-USB".<br />
|
|
It should get mounted just fine on any OS. If you're able to mount this
|
|
filesystem, check its contents.</p>
|
|
</li>
|
|
<li>
|
|
<p>If the contents are okay and readable, then its probably a Grub2 issue.<br />
|
|
Unless you want to debug it and learn about Grub and Ventoy in this
|
|
process, that one option.</p>
|
|
<p>Otherwise, a simple solution might be to just
|
|
backup the contents of the USB disk and re-install the MH-USB software
|
|
using the scripts included with the source code.</p>
|
|
</li>
|
|
</ol>
|
|
<h3 id="im-unable-to-boot-operating-system-x">I'm unable to boot operating system X!<a class="headerlink" href="#im-unable-to-boot-operating-system-x" title="Permanent link">¶</a></h3>
|
|
<p>That could happen due to multiple reasons:</p>
|
|
<ol>
|
|
<li>
|
|
<p>Its possible that the OS image on the disk has errors in it. The easiest
|
|
way to verify that is to calculate and verify its checksum. </p>
|
|
</li>
|
|
<li>
|
|
<p>When using SeaBIOS with Coreboot, it possible that the OS image might not
|
|
be able to initialise graphics mode and show its internal boot menu. Try
|
|
pressing the <span class="keys"><kbd class="key-tab">Tab</kbd></span> key twice to show boot options.</p>
|
|
</li>
|
|
<li>
|
|
<p>Does Ventoy include support for that operating system? The list of
|
|
supported (ie. tested out) operating systems is available here:
|
|
<a href="https://www.ventoy.net/en/isolist.html">https://www.ventoy.net/en/isolist.html</a></p>
|
|
</li>
|
|
</ol>
|
|
<p>If you still face problems, please do post on the <a href="https://ask.libre.support/c/usb/">MH-USB discussion
|
|
forum</a> so that we can try to debug it
|
|
together.</p>
|
|
<h3 id="i-formatted-the-disk-by-mistake-and-now-it-wont-boot">I formatted the disk by mistake and now it won't boot!<a class="headerlink" href="#i-formatted-the-disk-by-mistake-and-now-it-wont-boot" title="Permanent link">¶</a></h3>
|
|
<p>You can easily recreate the MH-USB on the USB disk (or, for that matter, any
|
|
USB disk out there!) by using the scripts provided with the source code.</p>
|
|
<h2 id="mh-usb-questions">MH-USB Questions<a class="headerlink" href="#mh-usb-questions" title="Permanent link">¶</a></h2>
|
|
<h3 id="can-i-use-it-as-a-portable-storage-device">Can I use it as a portable storage device?<a class="headerlink" href="#can-i-use-it-as-a-portable-storage-device" title="Permanent link">¶</a></h3>
|
|
<p>Yes - Sure. The reason the MH-USB partition is formatted as exFAT is so that
|
|
its possible to detect and use it on all operating systems. You can store any
|
|
data on it and use it to transfer files.</p>
|
|
<div class="admonition warning">
|
|
<p class="admonition-title">Warning</p>
|
|
<p>It is not safe to store important or private or sensitive data on a
|
|
portable USB disk. Please be careful. Consider encrypting the storage disk
|
|
if you need to secure the data stored on it.</p>
|
|
</div>
|
|
<h3 id="does-the-mh-usb-require-upgrades">Does the MH-USB require upgrades?<a class="headerlink" href="#does-the-mh-usb-require-upgrades" title="Permanent link">¶</a></h3>
|
|
<p>Not really. The MH-USB is basically a Grub2 bootable disk which in turn loads
|
|
and boots up operating system images. In case there is a specific bug that
|
|
stops it from working, there isn't any real reason to upgrade Venoty/Grub.</p>
|
|
<p>However, if you are interested in contributing to the development effort or
|
|
further customising the MH-USB - that's a good reason to upgrade / update its
|
|
configuration.</p>
|
|
<h3 id="the-mh-usb-is-slow">The MH-USB is slow!<a class="headerlink" href="#the-mh-usb-is-slow" title="Permanent link">¶</a></h3>
|
|
<p>Check the <a href="/usb/internals/#dd-read-test">performance benchmarks</a> for the USB2
|
|
model. Try to replicate them and see if your results come close to it. That
|
|
would indicate a limit of the USB disk's performance.</p>
|
|
<p>If you have a USB3 disk and connecting it to a USB2 port, that might result in
|
|
slower transfer speeds as well. Do check that out.</p>
|
|
<h3 id="i-really-like-the-3d-printed-disk-how-do-i-customise-its-looks">I really like the 3D printed disk. How do I customise its looks?<a class="headerlink" href="#i-really-like-the-3d-printed-disk-how-do-i-customise-its-looks" title="Permanent link">¶</a></h3>
|
|
<p>Yes sure! By all means. The source code for the 3D printed enclosure is
|
|
included within the MH-USB source code.</p>
|
|
<p>If you need help with design, production, customisation or distribution, please
|
|
feel free to reach out.</p>
|
|
<h3 id="can-you-send-me-a-usb-disk-with-the-os-images-i-need">Can you send me a USB disk with the OS images I need?<a class="headerlink" href="#can-you-send-me-a-usb-disk-with-the-os-images-i-need" title="Permanent link">¶</a></h3>
|
|
<p>MH-USB variants with custom images would require too much effort - unless what
|
|
you have is a volume requirement (ie. at least 100 units). You can make your
|
|
own custom USB disk very easily by adding the OS images of your choice and
|
|
customising the Grub2 theme.</p>
|
|
|
|
|
|
</article>
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